RISE OF THE CHATBOTS
From weather bots to personal finance bots, we can help you every step of the way. For brands they provide a great way to curve costs on customer relations and from a user’s point of view they’re an un-intimidating and easy way to engage with a brand.
Our session will tell you everything you need to know about the world of bots including what they are, how a bot can improve customer experience and how you could get started on creating your own.
PRESENTATION: Rise of the Chatbots
HOST: Sel-Vin Kuik, Technical Director & Co-Founder of SMACK
DATES: Tuesday 4th April, 08.30-09.30
VENUE: SMACK SCHOOL @ 50 Long Acre, Covent Garden
WHAT DOES THE PRESENTATION COVER?
Chat bot 101
What are bots and why are they important? Who is doing it well?
Using bots to create different customer experiences
What are your customer needs and how can a bot help?
How to create your own chatbot
Create a mind-map and lay out a conversation flow.
Is there anything we didn't cover? Then just ask.
Book your place for our Rise of the Chatbots event in April.
Feeling overwhelmed by the #chatbot revolution, download SMACK’s free toolkit now